Navigating your Coverage

Mastering your coverage

Understanding your benefits doesn’t have to be hard. This page will walk you through what coverage you have, especially for dental, and how to use it step-by-step.

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What’s Covered?

You have access to health, dental, and vision coverage. Here’s what that means:

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Dental

You’re covered for most routine dental work. That includes:

Check-ups and cleanings
Fillings – when you get a cavity
X-rays
Simple extractions – like pulling a tooth
Some major work – like crowns or root canals

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What Else is Covered?

Prescription drugs
Eye exams and glasses/contacts
Paramedical services (like massage therapy, physio, and more)
Travel insurance (for emergencies when you’re outside your province or Canada)

You can find full details in your plan booklet.

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How to Use Your Coverage

Using your benefits is easy!

Go to an approved provider. Most dentists and pharmacies can directly bill your plan.
Ask if they can submit the claim for you.‍
Bring your benefits card
‍If they ask for your plan name or ID, check your card or your online account.
Pay your part - If the full cost isn’t covered, you’ll pay the difference at the time of your visit.‍
Need to claim yourself?
‍If the provider doesn’t bill directly, you’ll need to:
- Pay upfront
- Submit a claim online or by mail
- Get reimbursed (they’ll send you the money back)

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Where to Find Your Info

In the StudyWell App, you will be able to see:

What’s covered
How much you’ve used
Your benefits card

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Still Have Questions?

We’re here to help! Contact us if you're unsure about anything.

Your benefits made easy

Have you checked these?

If you enroll in the fall semester, your benefits coverage will start on September 1^st and continue until August 31^st. For the winter semester, the coverage begins on January 1^st and continues until August 31^st. You can find more information about the change of coverage period here.